What Customers Say

Reviews

4.7

194 reviews

Don't just take our word for it — hear from VSA customers across Lubbock and West Texas.

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Danny Knox

3 months ago

Leon took great care of me and my older Escalade. My sound system screen had gone blank including the back up camera. They installed a new Sony system with all of today’s new features. Once installed the dash looked great! The service was great and fast. I had stopped by to ask questions and they went over my options. Overnighted the parts and it was done by 5 pm the next day.

Abraham R.

8 months ago

Professional job and quality work at a fair price! I highly recommend for your tinting needs. Thank you Vernon and crew!

La'Keisha Bailey

2 years ago

Went to Vernon’s Signature Audio last year and I’ve been back three separate times and they are so awesome and patient and they work with you and it’s awesome that they offer snap finance for some of there services !!! I’ve gotten my windows tinted, remote start and a rough country 2.5 inch lift kit and they have a life long customer ***I have pictured below is before and after the tint and my 2.5 inch lift

john graham

8 months ago

I was a unique situation where Leon and his team had to acommodate another shop's work after I managed to back into a truck and broke my aftermarket back-up camera (ironic, I know). I had received a quote over the phone that was quite reasonable, then a discount on top for being prior military. When his team took off my trim pieces and pulled my head unit, they were met with "questionable" wiring that didn't seem to follow any conventional wiring format, with connectors becoming uncrimped and loose wiring tucked into a bundle that served no purpose, and that was just the beginning of their problems. While they made quick work with my install, they couldn't get the head unit to recognize when the car was put into reverse. They pulled up wiring diagrams, consulted customer support, and conducted continuity checks pin by pin only to determine that the previous shop mis-pinned the connector somehow. My car was put back together and my back-up camera works perfectly. My entire job took under 2 hours and Vernon went out of his way to make my already discounted quote even cheaper. While the lobby was clean and attractive, as you would expect, the work bays where customers typiclly don't go are even cleaner. The entire experience could have easily become horrible, and many shops won't touch a previous install from an unknown shop, but the team at Vernon's Signature Audio made this a great experience and not my last.

David Callender

5 months ago

Vernon’ Custom Audio did an outstanding job from start to finish. The sales person that we worked with selecting the sound system was professional, friendly and an expert in the field of audio products. He has 30 years of experience in the industry and he was a pleasure to do business with. The equipment install was top notch and the system sounds absolutely amazing! I highly recommend Vernon’s to anyone in the market for a custom sound system for their vehicle.

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